Due to COVID-19 we are still unsure of when overseas tourists will be able to enter Japan, and on what conditions. For this reason, we have established a reservation system for customers residing overseas to lock in their 2021-2022 Hakuba Valley Season Pass (hereinafter “Season Pass”) at the early bird rates and complete payment at a later date. For more information, please see the section below titled “For Customers Who Reside Outside of Japan.” (Please note that if you purchase your Season Pass in advance and are not able to enter the country, a refund will not be issued.)
For those who reside in Japan, please read the following Terms of Purchase before purchasing your Season Pass.
Once purchased, the 2021-2022 Hakuba Valley Season Pass cannot be cancelled or refunded for personal reasons or reasons related to the snow resorts, including snowfall conditions, snow depth, trail conditions, and changes to opening and closing days and hours of operation.
However, should all Hakuba Valley snow resorts be unable or decide not to open for the entire 2021-2022 winter season due to COVID-19 or other circumstances, Season Pass refunds will be available. Please note that fees associated with such refunds shall be deducted from the price of the Season Pass.
*During the 2021-2022 season, if only a portion of the snow resorts are unable or decide not to open for the entire winter season, Season Pass refunds will not be available, as per the Terms of Purchase.
There are two ways for customers who reside outside of Japan to purchase a Season Pass.
*To lock in your Season Pass at the early bird rates, your reservation must be made during the early bird sales period (August 11, 2021 to September 30, 2021). You will not be able to receive the discount price with a reservation outside of that period.
*Season Pass sales periods are according to Japan Standard Time.
*From the date of purchase, several days are required to issue a Season Pass. Please make sure to complete your purchase well in advance of arriving in Japan).
*Please note that not all benefits may be available because of travel restrictions due to COVID-19.
2021-2022 Hakuba Valley Season Pass holders will also receive the following benefits and discounts!
Details on Pass benefits will be posted as they are confirmed.
Valid for use at the following Hakuba Valley snow resorts.
8/11 -Adult: 118,800 yen Child: 63,000 yen
10/1 -Adult: 130,800 yen Child: 70,000 yen
12/1 -Adult: 142,800 yen Child: 77,000 yen
*Adult: Ages 13+ / Child: Ages 6-12
*Free entry: Under age 6 (Under age 3 at Jiigatake Snow Resort)
|Period of use||2021-2022 winter season|
|Pass pickup||From the date of purchase, 5 days are required to issue a Season Pass. Please allow for enough time when purchasing your Pass. (Passes cannot be issued on the day of purchase.)|
|Further information||For further information, please refer to the FAQ.
Please allow 72 hours for responses to email inquiries.
～ To enjoy ski resorts and backcountry in HAKUBA VALLEY safely ～
This is important information for you to enjoy world-class ski resorts and backcountry in HAKUBA VALLEY. Although we are dedicated to providing high levels of service, being safety conscious is your own responsibility. Please acknowledge the following safety tips and enjoy your winter vacation safely.
1. Ski resorts
Based on Article 11 (Advertisement of Mail Order Sales) of the Act on Specified Commercial Transactions (formerly known as the Act on Mail Order Sales)
|Sales operator||Daihoku Lift Management Association
（Hakuba Valley Promotion Board）
|Address||6329-1 Hokujo, Hakuba, Kitaazumi, Nagano 399-9301|
|Contact||Daihoku Lift Management Association (Hakuba Valley Office）
Telephone: 0261-71-1898 (Any costs incurred shall be borne by the caller)
|Pass price||As listed on the Pass information page (prices include tax)|
|Method of Payment||Credit card|
|Period of use||2021-2022 winter season
For details, please refer to the Pass information page.
|Cancellations and returns||Passes cannot be returned once they have been purchased. Please review the details of your order before proceeding to checkout.|
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